Last Updated: June 2026
INTENSUNIVERSO UNIPESSOAL LDA is committed to protecting the privacy and personal data of its clients, prospective clients and website users. This Privacy Policy explains how personal data is collected, used, stored and protected when using this website and our services.
This Privacy Policy complies with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR), Law No. 58/2019 and other applicable Portuguese legislation.
1. Website Owner and Data Controller
This website is owned and operated by:
INTENSUNIVERSO UNIPESSOAL LDA
Trading as Van Veenendaal Real Estate
AMI Licence: 27045
NIPC: 518883809
Registered Office:
Rua Coronel Figueiredo — Lagoa Business Center, Loja 5
8400-306 Lagoa
Algarve, Portugal
Email: info@vanveenendaal.pt
2. What Are Personal Data?
Personal data means any information relating to an identified or identifiable natural person.
Examples include:
- Name
- Email address
- Telephone number
- IP address
- Property enquiry information
- Communication records
3. How We Use Your Personal Data
Van Veenendaal Real Estate may process your personal data for the following purposes:
a) Property Enquiries
To respond to enquiries regarding properties, viewings, valuations, investment opportunities and real estate services.
b) Customer Support
To respond to messages, requests for information and general correspondence.
c) Newsletter Communications
To send newsletters, market updates, property alerts and other information that you have requested or consented to receive.
d) Real Estate Advisory Services
To provide buyer representation, seller representation, property search assistance, investment advice and related real estate services requested by you.
e) Website Administration
To operate, maintain and improve the website.
f) Analytics and Performance Monitoring
To analyse website traffic, visitor behaviour and service performance.
g) Security and Fraud Prevention
To maintain website security, detect fraud and protect systems and users.
h) Marketing and Promotional Activities
To measure the effectiveness of marketing campaigns and improve our services.
Your personal data will only be processed for the purposes for which it was collected and will not be used for incompatible purposes.
4. Legal Basis for Processing
We process personal data on one or more of the following legal grounds:
- Your consent;
- The performance of a contract or pre-contractual steps requested by you;
- Compliance with legal obligations;
- Legitimate business interests pursued by Van Veenendaal Real Estate.
Examples include:
| Purpose | Legal Basis | Data Collected |
|---|---|---|
| Property enquiries and contact requests | Consent / Pre-contractual measures | Name, email, phone number |
| Newsletter subscriptions | Consent | Email address |
| Website analytics | Consent (cookies) | Cookies, IP address |
| Website administration | Legitimate interest | Cookies, IP address |
| Security and fraud prevention | Legitimate interest | IP address |
| Marketing performance analysis | Consent (cookies) | Cookies, IP address |
5. How We Collect Your Data
We may collect personal data through:
- Contact forms;
- Property enquiry forms;
- Newsletter subscriptions;
- Email correspondence;
- Telephone communications;
- Website cookies;
- Website analytics tools;
- Social media interactions.
6. Cookies
This website uses cookies and similar technologies.
Cookies are used to:
- Ensure website functionality;
- Remember user preferences;
- Improve user experience;
- Analyse website usage;
- Measure marketing performance.
For detailed information please refer to our Cookie Policy.
Except for strictly necessary cookies, cookies are only activated after user consent.
7. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected and to comply with legal obligations.
Typical retention periods may include:
- Contact enquiries: up to 24 months
- Newsletter subscriptions: until consent is withdrawn
- Client records: as required by Portuguese legal and tax obligations
8. How We Protect Your Data
We implement appropriate technical and organisational measures to protect personal data against:
- Unauthorised access;
- Loss;
- Disclosure;
- Misuse;
- Alteration;
- Destruction.
The website uses encrypted connections (HTTPS) and reputable hosting and technology providers to safeguard information.
However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Disclosure of Data to Third Parties
We may share personal data with trusted service providers where necessary for the operation of our business and website.
These may include:
- Casafari (property management and listing synchronisation platform)
- Google Analytics
- Meta Pixel (Facebook and Instagram)
- Mailchimp
- Website hosting providers
- Professional advisers, including lawyers, mortgage brokers and accountants where relevant to a transaction
All third parties are required to process personal data in accordance with GDPR and applicable data protection laws.
We may also disclose data where required by law or by competent authorities.
10. Third-Party Websites
This website may contain links to third-party websites.
Van Veenendaal Real Estate is not responsible for the privacy practices, content or policies of external websites.
Users should review the privacy policies of those websites separately.
11. International Data Transfers
Some service providers may process personal data outside the European Economic Area (EEA).
Where this occurs, appropriate safeguards are implemented in accordance with GDPR requirements, including Standard Contractual Clauses where applicable.
12. Your GDPR Rights
You have the right to:
- Access your personal data;
- Correct inaccurate data;
- Request deletion of your data;
- Restrict processing;
- Object to processing;
- Request data portability;
- Withdraw consent at any time.
To exercise these rights please contact:
You also have the right to lodge a complaint with:
Comissão Nacional de Proteção de Dados (CNPD)
https://www.cnpd.pt
13. Minors
This website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors.
14. Changes to This Privacy Policy
Van Veenendaal Real Estate reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page.
15. Contact Details
Van Veenendaal Real Estate
Operated by INTENSUNIVERSO UNIPESSOAL LDA
AMI Licence 27045
NIPC 518883809
Rua Coronel Figueiredo — Lagoa Business Center, Loja 5
8400-306 Lagoa
Portugal
Email: info@vanveenendaal.pt
Last updated: June 2026
